Canadian-made AI receptionist

Answer every call with a polite, smart receptionist that never sleeps.

MapleReceptionist greets callers, blocks spam, books appointments, and routes calls to the right person. Bilingual-ready, compliant, and integrated with MapleWorkSuite.

MapleReceptionist reduces time spent answering calls and messages. It handles phone calls and SMS automatically. It collects information and routes requests without interrupting staff. It works with Canadian phone numbers. It is part of MapleWorkSuite.

Maple products save time by handling routine business work automatically. They answer calls, manage messages, collect information, and trigger follow-ups without constant attention. This reduces interruptions and screen time for business owners and staff. The systems work quietly in the background. They are built for Canadian businesses operating in Canada.

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24/7

Always on, bilingual-ready.

Spam

Smart spam and robocall blocking.

AI

Live call transcript

Answering caller

Connected

[AI] MapleReceptionist: Thank you for calling Maple Property Services. How can I help today?

[Caller]: Hi, I’d like to schedule a visit this Thursday.

[AI]: Happy to help. Morning or afternoon works best? I can confirm by email or text.

[Caller]: Afternoon, please text me.

[AI]: Got it. I’ve booked you for 2:30 PM Thursday and sent a confirmation text. Anything else?

Booking

Calendar sync + SMS

Routing

Teams, mobiles, SMS

Notes

Logged to CRM/desk

Why MapleReceptionist

Reception that feels human, runs like software.

Talk to us

AI

Answer & route

Greets callers, screens spam, and routes to humans by schedule, skill, or priority.

AI

Bookings & callbacks

Books appointments, schedules callbacks, confirms via SMS/email, and syncs to your calendar.

AI

Bilingual-ready

English/French friendly with Canadian etiquette and compliance awareness.

AI

CRM notes

Drops summaries into MapleDesk/CRM tickets so teams have context.

AI

Warm transfers

Hands calls off with context or parks them with callback options.

AI

Analytics

Call volumes, answer rates, spam deflection, and booking conversions at a glance.

Pricing

Simple plans. Canadian billing. No setup fees.

All plans include spam blocking, routing, basic scheduling, and MapleWorkSuite SSO.

Eco (with Advertising)

$60.00 CAD /mo

Discounted plan that includes Joel & Nanz Inc. branding at the end of your greeting

AI receptionist answering your phone
Basic caller intake and message taking
J&N branding line at end of greeting to keep price lower
Perfect for startups and solo entrepreneurs

Choose Eco (with Advertising)

Basic

$99.00 CAD /mo

Most popular choice for small businesses

Up to 2 employee phone numbers for call transfer
Up to 25 calls per day included
Additional calls billed at $0.50 per call
1 calendar connection for appointment booking
Voicemail sent via SMS or email
Unwanted call screening
Can present company description
Up to 10 product or service prices
1 change request per week (first month unlimited)

Choose Basic

Business

$199.00 CAD /mo

For businesses with multiple staff and calendars

Everything in Basic package
Support for up to 10 employees
Up to 5 connected calendars for scheduling
Advanced call routing rules
Priority support and faster changes
Ideal for clinics, real estate teams, and growing businesses

Choose Business

Custom Integrations

Custom Quote

Quoted per project based on your needs

Custom integrations (CRM, ticketing, etc.)
Advanced call routing and multi-location setups
Multi-language scripts and workflows
API-based flows and automations
Compliance or industry-specific requirements
Dedicated account manager
Contact us for a personalized quote

Request a quote

How it works

Up and running in a day.

1) Connect numbers. We port or forward your numbers and set business hours.
2) Teach the AI. Provide FAQs, routing rules, booking calendars, and escalation paths.
3) Go live. Calls are answered with your brand voice; transcripts and notes flow to your MapleDesk/CRM.

Compliance-aware

Consent, call recording rules, and opt-outs respected by default.

Integrations

MapleConcierge, MapleDesk, SMS, email, calendar, and webhook handoffs.

Call flow snapshot

G

Greeting

Custom brand greeting + hours

I

Intent

Detect reason: booking, support, sales, billing, spam

A

Action

Route, warm transfer, book, or take message

F

Follow-up

SMS/Email confirmations and CRM notes

FAQ

Answers for busy teams

Can it forward to my cell or Teams?

Yes. You can route to mobiles, Teams, or landlines based on schedules or caller type.

Does it block spam?

It screens robocalls and spam by intent and caller reputation, and can challenge suspicious calls.

Is it bilingual?

English first, French-friendly. We can add custom phrases and tone per brand.

How long to deploy?

Most teams are live in under a day once routing and calendars are connected.